About Association & Event Management at Success Communications Group

Success Communications Group (SCG) is a full-service advertising and public relations agency with a rich history dating back to 1958. Based in northern New Jersey, with offices in Whippany and Haddonfield, we’ve expanded our reach with branch offices in Tampa, Atlanta, Baltimore, and San Diego. This strategic presence allows us to serve clients at local, state, and national levels with unparalleled expertise and local insights.

SCG also provides the following services through our Association & Events Management department for several associations and societies in New Jersey:

- Administrative & Operational Support
- Financial Management
- Event & Educational Planning
- Communications & Public Relations

The Senior Director of Association & Event Management will be the lead employee for the Association Management department, overseeing the current nine associations/societies managed by SCG, and all new business acquired by the company. The Senior Director will also manage all proposals for new business and account opportunities and will serve as lead in cross-departmental services.

The Senior Director will be the lead on up to four of the larger association accounts managed by SCG, with support at events and on major projects from other staff within the Association Management team.

Position Summary
Using excellent organizational and communication skills, the day-to-day tasks for the senior director of association management will include strategic direction, event and meeting management, and board of directors-assigned tasks for each account. This role will work collaboratively with the other members of the association management team to ensure that all accounts are supported.

Key Responsibilities

• Oversight of incoming and outgoing mail to the SCG office for all associations, including accounts payable
• Manage all event and meeting preparation including but not limited to printing, packing, storage, inventory management, event and equipment orders, loading/unloading, communication with venues, and communication with event attendees and vendors/exhibitors
• Manage cross-departmental functions of association/society management, updating the Whippany-based office team as needed
• Oversee board of director tasks and support associations as requested by the association management team
• Oversee dues renewal processes for members of the societies
• Manage website edits for each society
• Manage and edit member databases and invoicing
• Manage numerous committee meetings, coordination and follow-up
• Manage and maintain of communications and marketing for each assigned association/society. This includes newsletters and mailings.
• Collaboratively support the association management team with new member research, outreach, and on-boarding for all associations/societies
• Oversee and represent the association management team with new account growth opportunities and proposal creation

This position will work directly with the executive director, fellow senior director, board of directors for the organizations, and society/association committees to ensure strategic goals are met for each association/society.

Requirements:

• Role will be required to be on-site at events and meetings outside of the typical 9-5 M-F workday. During busy seasons (typically May and October) this could be between 3-5 events/month. Some events will require evening and weekend attendance.
• Role will be required to be in-office Mon-Fri from 9am-5pm (outside of event attendance during these hours)
• Reliable transportation to corporate office in Whippany, NJ and to/from events throughout New Jersey
• Flexibility to travel and attend weekend/evening events
• Bachelor’s degree in nonprofit management or administration, business, communications, or hospitality required. Related fields will be considered.
• 5+ years event management/logistics experience preferred (can include volunteer time or projects completed during college)
• Excellent organizational skills and communication skills (phone, email, and in-person with clients)
• Due to the nature of this position, the ideal candidate will be able to lift and move equipment up to 30lbs.

Preferences:
• Skills in sales or negotiation
• Proficiency in Microsoft Suite products, Canva (or other design software), and AMS/CRM databases
• A sense of humor, high energy, and enthusiasm as an event/meeting host
• Volunteer management or staff/team management a plus