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NAHB is seeking a director of business and learning content strategy to work with members of key committees to identify and develop resources that enhance the value of NAHB membership. This role will work collaboratively across the Federation to evaluate data, disseminate information, and coordinate the creation or curation of live, recorded, in-person and written materials on business management topics.
This role is responsible for developing collaborative relationships with other departments and stakeholder groups to streamline the creation and dissemination of new content. This role will also oversee several standing committees and their subcommittees to develop and execute plans, strategies and programs to expand business management resources and targeted services.
Key Duties and Responsibilities:
Working in conjunction with the FMS learning team, use association resources and data to identify business management issues that are of most concern and interest to members.
Serve as a resource to other NAHB departments in builder best practices, including updates to the Residential Performance Guidelines (RCPG), Cost of Doing Business Study and Remodelers Cost of Doing Business Study.
Oversee and manage all aspects of the Business Management and Information Technology, Custom Home Builders, and Single-Family Builders committees, including implementation of programs, plans, strategies and management of volunteer committee support.
Develop and update annual work plan for each committee, outlining programs and services to enable NAHB to serve members’ business needs and to enhance the value of NAHB membership.
Oversee the Manager of Learning Content and the production of just-in-time education developed by the FMS group and other groups across the federation.
Enhance utilization of products and services by collaborating with FMS communications team, as well as NAHB communications and marketing, to implement thorough and focused promotional and awareness campaigns. Work closely with other committees and councils to distribute valuable content that may be useful to other NAHB member segments.
Coordinating with FMS education team, NAHB Meetings and Special Events and Marketing departments, oversee planning, development and promotion of education programs and networking events at annual Custom Building Central at the International Builders' Show (IBS).
Working with FMS communities team, administer the NAHB Custom Home Builder of the Year Award.
In conjunction with FMS education team, organize member reviews of IBS classroom education and IBS Central learning programs that are assigned to the Custom Home Builder and Business Management and Information Technology committees.
Provide timely support and assistance to both internal and external stakeholders.
Qualifications:
Minimum of five to seven years’ experience in association management with an emphasis on business and management, or new products development. Knowledge of the construction industry preferred. Experience in residential construction a plus.
Excellent verbal and written skills.
Ability to communicate and work effectively with diverse groups and individuals; build consensus; manage staff; motivate volunteers; assess member needs; conceptualize new products and programs, organize their development, delegate and oversee their implementation and promotion.
Knowledge of business management systems for home building companies or ability to learn.
Working knowledge of Microsoft suite of office products and database software.
Ability to maintain quality standards and meet deadlines under a heavy workload.
Bachelor's degree in business, communications or related field, or the equivalent combination in training, experience, and skills. Master in Business Administration or Master of Science in business desirable.
About NAHB:
The National Association of Home Builders (NAHB) helps its members build homes and communities. Each year, NAHB’s members construct about 80% of the new homes built in the United States, both single-family and multifamily. A federation of more than 800 state and local associations, NAHB represents more than 140,000 members. About one-third are home builders and remodelers. Other members work in closely related specialties, such as sales and marketing, housing finance, and manufacturing and supplying building materials.
Equal Opportunity Employer