Position Summary The Director of Member Engagement is responsible for developing and executing strategies to enhance member engagement, retention, and satisfaction, encompassing all aspects of the member experience. Reporting to the Vice President of Member Engagement, this individual will lead a team of membership managers and collaborate across departments to ensure a seamless and valuable experience for all members. The Director will leverage data, member feedback, innovative engagement initiatives, and strong relationship management to deliver an exceptional member experience and foster a vibrant membership community. Member Engagement and Satisfaction Develop and execute i