Functions: Serve as main point of contact for the Society and provide superior customer service to members, event attendees, and all who are interested in the field of I-O psychology. Facilitate member and event attendee transactions, assist with preparations for events, and monitor member data quality. Duties and Responsibilities: Respond daily to general inquiries received via phone and email Assist members and customers with dues, registrations, YM Career job postings, and other payments Monitor YM Career job postings monthly to make sure listings are accurate and relevant Process incoming applications for membership, in collaboration with the Membership Committee Ensure the quality and complete