Under the direction of the Membership Service Center Managing Lead, provide comprehensive quality customer services to current and prospective members. Provide front line assistance for all Academy of General Dentistry (AGD) related inquiries and requests by responding to telephone and written inquiries regarding AGD requirements, programs, policies and services. Provide quality clerical and data entry support in processing member continuing education credits, change of address, constituent, etc. Assist with organization activities and special projects as directed. Essential Job Functions: Be knowledgeable about all aspects of the AGD policies and procedures related to membership issues and services to provide a one-stop shop, team atmosphere in the