The Gerontological Society of America (GSA) is seeking a highly organized and detail-oriented individual for a client services coordinator position. The coordinator will provide administrative and project support to successfully operationalize activities. More specifically, this role involves supporting day-to-day operations, coordinating events and education programing, and providing administrative support to ensure the smooth functioning of the initiatives in promoting productive attitudes towards aging. This position works in the DC office location with option for remote work per supervisor approval.

In your role, you will support fulfillment requirements and activities for client contracts/agreements. Work closely with supervisor and assigned contractor and or consultants to coordinate relationships, facilitate communications, oversee project timelines, and deliver on contract terms.

And, provide support and coordinate activities for GSA and the National Center to Reframe Aging (NCRA) program such as: scheduling meetings, preparing essential documents like letters of agreement, developing promotional materials, and evaluations; support for various groups associated with the NCRA, such as the National Advisory Board, Leaders of Aging Organizations (LAO) meetings, LAO Communication Collaborative meetings, and Local/Regional Members meetings; includes assisting with meeting logistics, coordinating schedules, taking meeting notes, and ensuring smooth operations; and coordinating various workgroups to develop toolkits and training materials. This includes ensuring effective collaboration and communication among team members.

And, work with the NCRA Program Director to track activities and gather necessary information for grant reports...involves compiling data, analyzing progress, and ensuring accurate and timely submission of reports; uploading and managing content on the NCRA learning management system; organizing training materials, monitoring user access, and troubleshooting technical issues.

You must conduct the highest customer service standards possible in responding to inquiries, requests, and comments from members, customers and potential supporters. Follow all policies, processes, and procedures to ensure a high degree of timely and effective customer service, logistics and support standards. Assist with the preparation and tracking of projects, operating budgets, activity reports. Special projects as assigned. Some travel may be required (e.g., GSA annual meeting and other meetings).

GSA is seeking an individual that must have 3-5 years of non-profit project coordinator experience. Highly detail-oriented and enjoy working with data. Strong project management skills. Results focused. Member and customer focused. Curious and wants to learn. Ability to manage/coordinate multiple administrative tasks simultaneously. Thrives learning new technology. Discipline to work in the office and remotely.

Excellent writing, speaking, and interpersonal skills. Ability to collaborate effectively across organizational lines. Must possess an intermediate working knowledge of Microsoft Office products including Word, Excel, and PowerPoint, and AMS or database experience required.

Gerontological Society of America (GSA) — the nation’s largest interdisciplinary organization devoted to the field of aging — joins in solidarity with the movement to condemn the entrenched racism undermining American society and promote equal rights for all. GSA is an employer that pledges to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

Include a cover letter along with your resume submission. Salary range $55-$60K. Position works in the DC office location with option for remote work per supervisor approval.

About Gerontological Society of America

DEIA and Discrimination Statement: The Gerontological Society of America (GSA) is more than 75 years old. Our Society serves as a voice for advancing the study of aging. We recognize the need to be intentional in our actions to achieve our highest ideals. For these reasons, we make an active and conscious effort to challenge racism and discrimination in any form and view this as central to our ideals of creating a just, equitable, diverse, and inclusive Society that promotes meaningful lives for all as we age. We will hold fast to our vision: meaningful lives for all as we age, and that all individuals will have the opportunity to live healthy and productive lives and be treated with just, humanity, dignity, and respect. Our policy is to embed diversity, equity, and inclusion as fundamental principles and practices across the Society. GSA is the nation’s largest interdisciplinary organization devoted to the field of aging — joins in solidarity with the movement to condemn the entrenched racism undermining American society and promote equal rights for all. GSA is an employer that pledges to not discriminate against employees based on race, color, religion, sex, national origin, ...age, disability, or genetic information. About the Gerontological Society of America: Societies around the world are experiencing a permanent and transformational shift in the ages of their population. By 2035, adults ages 65 and older will outnumber the population under the age of 18 for the first time in American history. Older Americans — growing in numbers and diversity — will be key to the nation’s future economic health, and the public and private sectors must adapt to these demographic realities. The top membership society devoted to research, education, and practice in the field of aging is the Gerontological Society of America. As the world’s largest interdisciplinary organization in aging, our vision of “a society that honors older people” is forward-thinking and is aimed at driving innovative advances in the aging process. GSA has three key areas of focus: (1) to promote the conduct of multi- and interdisciplinary research in aging by expanding the quantity of gerontological research and by increasing its funding resources; (2) to disseminate gerontological research knowledge to researchers, practitioners, and decision and opinion makers; and (3) to promote, support, and advocate for aging education, and education and training in higher education. Based in Washington, DC, GSA has 5,500 domestic and international members, an employee base of approximately 30+ staff, and a budget of approximately $10M.

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