SUMMARY The International Society of Arboriculture (ISA) is a non-profit membership organization that serves the needs of tree care professionals and promotes the profession of arboriculture around the world. ISA is known as the industry authority on research, education and professional development. Each role in the organization plays an important part in delivering excellent member benefits and customer service. The Examinations Development Manager is responsible for compliance with documented policies and procedures as it pertains to exam develo