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Summary of Position

The Database Specialist coordinates with decision makers in various business units (i.e. Finance, Marketing, Membership, Education, Meetings, Business Development) across the organization and with vendors to ensure data in the Association Management System (AMS) is structured according to business needs and is accurate.  This position also prepares and implements workflows, reports, and dashboards.

AMIA is a fully remote employer.

Dimensions

This position has no direct reports.

This position has no budget authority.

Nature and Scope

The Database Specialist is the primary staff accountable for providing comprehensive data base support, including regular data integrity checks; coding fields; establishing items/campaigns, writing reports and dashboards; troubleshooting problems and researching solutions; and training staff, as needed.

The Database Specialist is accountable for working with business units to understand their data needs and providing lists, reports, dashboards, flows, that meet AMIA data standards.

This position is responsible for documenting work, including report/dashboard criteria, as well as developing and maintaining SOPs, the data dictionary, and flagging API fields.

Principle Accountabilities

The Database Specialist:

• Serves as the primary internal subject matter expert for AMIA’s AMS (SalesForce/Fonteva).
• Collaborate with business units to identify and implement necessary fields, configurations, flows, dashboards, and reports that drive business objectives.
• Develops and implements processes to ensure security, hygiene, and governance standards are applied.
• Assures accurate and timely reporting.

Essential Functions

• Must be able to understand database structure and relationships.
• Must be able to translate business requirements into functionality requirements when working with vendors.
• Must be able establish and implement items, campaigns, flows, reports and dashboards, documenting all work.
• Must be able to manage multiple projects with varying timelines and deliverables
• Must be able to research and investigate information necessary for the successful performance of duties

Team and Individual Responsibilities

• Own member issues until resolved or until another team member accepts responsibility for issue resolution
• Cross-train in other roles of the team - as appropriate
• Actively participate in staff and department meetings
• Aid and assist the team to accomplish planned work
• Actively experiment to improve current systems and offer solutions/options when presenting problems
• Resolve conflicts directly, quickly, completely, and be able to give and take feedback across all interactions
• Communicate clearly by being clear, concise, well organized, and carefully proofread all correspondence
• Share status/information on projects to assist other team members in their work

Team and Company-Wide Responsibilities

• Communicate deadlines with lead-time for the team
• Contribute to cooperative, healthy, team spirit
• Communicate individual and team issues in a positive way
• Proactively provide data and useful resources to staff
• Deliver a high level of customer service for internal as well as external customers

Ideal Behaviors

• Ability to work effectively in a member-focused, team-oriented environment
• Ability to build, motivate and maintain an effective project team to accomplish project goals
• Ability to manage and collaborate with internal staff
• Ability to analyze situations, exhibit good judgment and make sound, ethical decisions
• Ability to collaborate, cooperate and be flexible
• Ability to plan and manage deliverables and costs
• Ability to effectively communicate in oral and written form
• Ability to think strategically and act tactically and proactively
• Ability to re-prioritize assignments, change directions and deliver results
• Ability to accept responsibility, criticism and correct problem situations
• Exhibits initiative to grow the online learning program
• Willing to take ownership for assigned work
• Exhibits a commitment to excellence in member service and to the goals and values of AMIA

Qualifications

• College degree preferred
• Proficient in computer skills and experience with Association Management Systems (SalesForce/Fonteva) strongly preferred; knowledge of databases and relational data structure required
• Knowledgeable about the importance of accuracy and access to data and reporting to inform strategy and business decisions
• Highly motivated and organized with a strong work ethic
• Excellent verbal and written communications skills
• Member association experience preferred

Possible to travel to annual meeting in November; possible occasional extended hours as required

About American Medical Informatics Association

AMIA ® (American Medical Informatics Association ®) is a community committed to the vision of a world where informatics transforms people’s care. Over the last 35 years, the use of informatics has grown exponentially to improve health and to make better healthcare decisions. Today, informatics is the key to accelerating the current goals of healthcare reform. Every day millions of people benefit from informaticians' ability to accelerate healthcare’s transformation by collecting, analyzing and applying data directly to care decisions. Data produced throughout health and healthcare is the driving force of informatics and its ability to innovate critical advancements that directly benefit people. AMIA’s members are critical to discovering these insights, which is why AMIA is committed to being the professional home for the informaticians of today and the driver of informatics’ future.

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