CASE(Council for Advancement & Support of Education)
Location: Washington, D.C.
Type: Full Time
Customer Service and Support
Education and Training
The Senior Coordinator, Education Programs will support the Educational Programs teams in their efforts to offer in-person programs, meet revenue goals to support CASE, engage 8000+ members and steward 700+ volunteers each year. The person in this role is responsible for coordinating the development of several programs working with internal stakeholders.
The core functions of this position include but are not limited to the following:
Program/Project Management Speaker Management
Serves as the project coordinator for several assigned conferences/programs annually designed by internal stakeholders.
Works in tandem with the volunteer conference chairs and committees in the development of each program’s content. Provides leadership in designing the program structure and identifying and creating value added components to programs.
Manages the production and distribution of all conference materials and related learning materials from volunteers and appropriate CASE departments for each assigned conference.
Submits appropriate copy for promotions in accordance with production timelines and assists the Marketing staff in identifying and defining essential marketing strategies for each conference.
Manages speaker management and provides timely and meaningful program feedback to volunteers and CASE staff.
Exhibits a high level of interpersonal skills and professionalism, serving as an ambassador for the organization and representing CASE Headquarters
Excels in relationship management, identifies, recruits, supervises and stewards 100+ faculty and volunteers throughout the year, including CASE Trustees and Commissioners
As part of a global professional family of program managers, engages in group work to enhance CASE’s educational offerings around the world
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Assists in the development of budgets for for each assigned conference (portfolio).
Demonstrates sound fiscal judgment in the utilization of all CASE resources.
In keeping with the CASE Values Statement, ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.
Demonstrates exceptional leadership/management, cooperatively and supportively, while working with all volunteers across all levels in the membership.
Represents CASE in a respectable and professional manner as required with the Commissions, district leadership and other respective senior volunteer segments.
Performs other duties and responsibilities as assigned by the Supervisor.
CASE COVID vaccination policy: Safety of our staff, visitors and members is our priority. As part of that priority, CASE staff are required to be fully vaccinated and boosted against COVID-19 to enter our offices. All staff, visitors and members must show proof of vaccination against COVID-19. Individuals invited for an in-person job interview or hired as an employee that (i) have a qualifying medical condition that contraindicates a COVID-19 vaccination, or (ii) who object to being vaccinated based on a sincerely held religious belief, may request a reasonable accommodation.
Education and Experience:
Bachelor’s degree: 3-5 years’ work experience in volunteer management, conference content design, association education, or an equivalent combinations of relevant experience and education/training required.
Skills and Abilities:
A demonstrated interest in advancing education in the not-for-profit sector.
A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
An understanding and interest in engaging with a broad range of cultures and countries.
Strong organizational and time management skills.
Strong project management skills that provide the ability to manage multiple priorities and deadlines.
Outstanding communications skills, verbal and written, that allow engagement with levels of all stakeholders within an organization.
Experience executing online meetings and following best practices in digital learning.
Strong problem-solving skills for interacting with various levels of constituencies, internally and externally from the organization.
Excellent interpersonal skills and proven ability to work independently and collaboratively. Ability to lead and participate on teams.
Ability to work well and collaborate within a team as well as individually.
Must have technical proficiency with Microsoft Office (Word, Excel, and PowerPoint), as well as various software systems and products, including association management systems, online event platforms, speaker management systems, and learning management systems.
Aptitude for working with and managing significant budgets while being extremely attentive to the details of program management.
Ability to lift up to 30 pounds.
A pro-active and can-do attitude, even when working under pressure and with all levels of staff.
About CASE(Council for Advancement & Support of Education)
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to be the home for communities of advancement professionals and to inspire, challenge and equip them to act effectively and with integrity to champion the success of their institutions. CASE defines the competencies and standards for the profession of advancement, leading and championing their dissemination and application with over 97,000 advancement professionals at 3,100 member institutions in 80 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing, and web. These professionals are at all stages of their career and may be working in universities, schools, colleges, cultural entities or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its r...egional offices in London, Singapore, and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers, and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.