The Coordinator, Chapter and Volunteer Relations is a key position responsible for managing volunteer and chapter records, communicating with key stakeholders, and providing programmatic support. The incumbent should be highly organized, member focused, able to coordinate projects with a keen eye for details, follow direction and take initiative. The position reports to the Senior Vice President, Membership & Chapter Relations and Senior Director, Executive and Board Relations and works closely with chapter leaders and staff, association leaders and chapter relations and membership staff teams.
What You’ll Be Doing
You’ll provide programmatic and top-quality administrative support to the Executive Office and Chapter Relations Team, as well as:
Responsible for regular communications to the chapter leaders and staff
Provide programmatic and administrative support to new chapters
Initiate training for new chapter executive directors
Provide support to state/chapter online communities
Manage the chapter annual recertification program
Maintain leadership records
Maintain chapter and leadership areas of website
Administer elections programs
Coordinate executive and volunteer leader travel plans
Maintain calendar for executive and chapter visits, programs and meetings
Provide programmatic and administrative support for the annual volunteer awards program
Fulfill chapter marketing and membership materials requests
CAI is an international membership organization dedicated to building better communities. With over 42,000 members, CAI has 63 chapters worldwide, including Canada, the Middle East and South Africa, and relationships with housing leaders in a number of other countries, including Australia and the United Kingdom. CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations.