Demonstrated Qualifications

• A bachelor’s degree is required, preferably in information systems.
• 10-15 years of experience, preferably in an association or nonprofit.
• 3-5 years of relevant experience in project/product management.
• Experience working with networks, enterprise-level applications (CRM, CMS, LMS, financial systems), data management, analytics, and business intelligence.
• Experience with integrating platforms and services.
• Detailed knowledge of security, sharing, profiles, and roles.

Attributes of the IT Business Partner

• Project manager. You allocate and optimize resources, assign responsibility, manage timelines, reduce risks, and get the project done.
• Results driven. You smoothly manage through ambiguity and easily shift gears, reprioritize, and stay focused on outcomes. You consistently achieve results, even under tough circumstances.
• Problem solver. You understand the big picture and easily recognize challenges before they occur. You make sense of complex and sometimes contradictory information to effectively solve problems.
• Flexible. You easily reprioritize yet remain resolutely focused on long-term priorities. You like to have a variety of tasks and responsibilities in your work.
• Collaborative. You work cooperatively, seeking to understand concerns and realistically manage expectations. You find common ground and build consensus for workable solutions. You know how to take a stand and disagree without being disagreeable.
• Business minded. You leverage your knowledge to suggest relevant technology improvements for staff and members. You easily learn new systems, applications, and technologies.
• Service oriented. You understand that your role is primarily to help your end users meet their business goals. You listen carefully to their needs and develop appropriate solutions to help them become more effective, more productive, and more capable – regardless of their technical sophistication.

COMMITMENT TO DIVERSITY AND INCLUSION

NCACPA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Diversity is more than a commitment at NCACPA—it is the foundation of who we are, what we do and who we serve. We strive to foster a culture of inclusivity for all, are focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us, and the members of the profession we serve, different. 

CRITICAL THINKING AND REASONING ABILITIES

The ability to carefully examine information, and then understand what it means, and what it represents.  Capacity to apply common sense understanding to carry out instructions given in written, oral, or diagram form.  Problem solving is another crucial critical thinking skill that involves analyzing a problem, generating and implementing a solution, and assessing the success of the plan. 

LANGUAGE SKILLS

Strong listening and verbal skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, procedure manuals, and member communications. Ability to effectively present information to and respond to questions from groups of managers, members, clients, customers, and the general public. Ability to respond to common inquiries, requests, or complaints from members of the association.

PHYSICAL DEMANDS

The physical demands described here are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel.  The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee may periodically be required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.