Chapter Relations, Information Technology and Web, Project Management/Program Development
Required Education:
4 Year Degree
The Mathematical Association of America is the world’s largest community of mathematicians, students, and enthusiasts. We further the understanding of our world through mathematics because mathematics drives society and shapes our lives. Our mission at the MAA is to advance the understanding of mathematics and its impact on our world and we do so through our values of, Community, Inclusivity, Communication, and Teaching and Learning.
Working at the MAA means that you will be joining a dynamic and dedicated team where your contributions will be encouraged and appreciated. We offer a full array of highly competitive benefits, and we are located within a desirable Washington, DC location.
Job Summary
The Mathematical Association of America (MAA), seeks a full-time Communities Coordinator to report to the Director of Member Engagement and Customer Relations. If you are a tech-savvy professional, problem-solver, critical thinker, and a quick study, we would like to meet you.
Job Responsibilities
Community Support: Local Sections and SIGMAA (Special Interest Groups)
Provide administrative support for MAA Communities including 29 regional sections, 17 special interest groups, and several MAA Committees
Produce informational emails to Section and SIGMAA leadership (and members) via our email marketing system by request
Track and follow up with Section and SIGMAA reports provided by Officers regarding activities from each fiscal year
Maintain accurate financial records for SIGMAAs and coordinate annual payment program
Liaison and document community requests to Director of Member Engagement
MAA Digital Community Engagement Platform
Provide direct technical support and member requests for community engagement platform
Maintain schedule of events and announcements
Update best practice initiatives and build relationships with community members that will allow MAA to grow customer engagement and provide oversight of all processes and procedures on the community platform
Moderate and monitor community discussion forums to identify opportunities to enhance the community platform
Work closely with Sections and SIGMAA Officers on engagement platform to increase user participation
Work with MAA Relations Director and Communications team to execute an online community strategy to drive member engagement
Event Logistics Support
Coordinate all aspects of the annual MAA MathFest Student Presentation Sessions to include:
Management and poster session support, management of online submissions for students and judges, draft email communications for students and judges, compile content for the abstract publication and prints, and coordination with Meetings and Events team as needed.
Serve as primary project support and liaison for Undergraduate Student Programs, which includes ensuring student activities are scheduled and executed at national meetings
Prepare for and provide support for MAA exhibit booth representing MAA Communities and duties as assigned
Provide registration support for MAA Section meetings through the CVENT registration system, collaboration with Section webmaster on website templates.
Minimum Qualifications
To perform this job successfully, an individual should possess the knowledge, skills, and abilities, education, training and/or work experience listed here.
Education
Bachelor’s degree and a minimum of 3+ years of applicable experience. Association or non-profit experience is preferred.
Knowledge, Skills, and Abilities:
Our ideal candidate must have the following attributes:
Strong work ethic, with the ability to work independently and proven ability to handle multiple projects and deadlines simultaneously
Excellent interpersonal skills and a demonstrated ability to work with multiple stakeholders
Strong written and verbal communication skills
Self-motivated and collaborative outlook
Excellent attention to detail
Direct experience working with Higher Logic (or comparable) online community and association chapters or groups is a plus
Demonstrated ability to quickly adapt and learn as new systems and processes are introduced
Digital Media Skills:
Proficiency with MS Office Suite (Word, Excel -advanced level, PowerPoint, Reader and Adobe Suite, etc.)
Proficiency with Google Suite and SurveyMonkey; some experience an AMS based software system desirable
Experience working with Higher Logic (or comparable) online community and association chapters or groups is a plus
Beginner level experience with website building software (e.g. Squarespace, WordPress, Drupal) preferable
Familiarity with database and project management systems is desirable
Physical Demands:
Able to lift up to 10 lbs.
Work Environment:
General office environment or remote work based on MAA manager approval and MAA policy
Travel:
Limited work related travel
Occasional weekend
To apply send resume and cover letter to hr@maa.org
The MAA is an Equal Opportunity Employer
NOTES:
Telecommuting is allowed.
About Mathematical Assoc. of America
The Mathematical Association of America, located in the historic Dupont Circle area of Washington DC, is the world’s largest community of mathematicians, students, and enthusiasts. The mission of the MAA is to advance the understanding of mathematics, and its impact on our world. For more information about the Mathematical Association of America, see www.maa.org.
