Administrative, Clerical, Support, Education and Training
4 Year Degree
The Pool & Hot Tub Alliance (PHTA) is looking for a high-performing education coordinator with customer service experience preferably for an association. The education coordinator will support the education team on education development, speaker management, event registration, and more. The coordinator should enjoy working with customers and work as an integral part of the education team. The education coordinator should be proficient in Microsoft office and comfortable working with new technology. Prior experience in association management and learning management systems is a plus. The ideal candidate will be detail-oriented, thrive in a high-paced environment, and have the ability to successfully multi-task.
Job Responsibilities include:
Customer service support for certification and education programs; including but not limited to calls, invoicing, files, and responding to inquiries/ issues
Provide administrative support for education events including data entry, registration customer support, evaluation processing, transcript management and certificate processing and support
Track and support sales of online education and certification
Manage educational curriculum calendar to include curriculum, manual, and workbook updates
Support virtual education including schedule, recordings, uploading, and quality check.
Enter and update records in the database, as needed
Education Partners Program (EPP) Administration including EPP follow-up; data processing; CEU management
Support speaker management
Special projects as assigned
Additional Salary Information: Salary commensurate with experience; In addition to compensation PHTA offers a complete and generous package of health, dental, vision, life, disability insurance; 401(k), personal time, holidays and many other job perks.
About Pool and Hot Tub Alliance (PHTA)
PHTA is a national trade association based in Alexandria, VA. The Alliance represents over 3600 member companies. PHTA is the world’s oldest and largest association representing swimming pool, hot tub, and spa manufacturers, distributors, manufacturers’ agents, designers, builders, installers, suppliers, retailers, and service professionals. Dedicated to the growth and development of its members’ businesses and to promoting the enjoyment and safety of pools and spas, PHTA offers a range of services, from professional development to advancing key legislation and regulation at the federal and local levels, to consumer outreach and public safety. PHTA is the only industry organization recognized by the American National Standards Institute to develop and promote national standards for pools, hot tubs, and spas.