CFRE International is seeking a Certification and Accreditation Director to join its committed, dynamic team. The Certification and Accreditation Director will lead efforts relevant to the Certified Fund Raising Executive (CFRE) certification program, which serves over 7,200 certificants worldwide and which is accredited by the ANSI National Accreditation Board. The position is responsible for ensuring the CFRE certification program’s compliance with best practices in certification, credentialing, and accreditation standards and for ensuring the program’s compliance with established policies, processes, and procedures. The position also has the opportunity to identify and develop potential new credentials to serve nonprofit fundraising professionals.
The Director supervises a staff of two and reports to the President and CEO.
Directs and oversees process and workflow for CFRE certification and recertification. Identifies issues of concern, determines authority to resolve, and brings recommendations to the President and CEO if appropriate. Monitors and evaluates the performance of staff; gives timely feedback; and recommends personnel actions, such as hiring, training, rewarding, disciplining, and terminating staff.
Acts as primary liaison with the CFRE certification program’s SMEs for exam development and professional testing partner.
Reviews current departmental policy and procedures on an ongoing basis. Identifies needs for change, develops recommended modifications, and works with the President and CEO to attain approval. Implements approved changes.
Reviews and maintains accurate records for all certification and credentialing appeals. Responsible for providing recommendations to the President and CEO for appeal decision matters and communicating decisions to appellants.
Reviews and maintains accurate records for all notifications sent for unauthorized use of the CFRE credential. Responsible for providing recommendations to the President and CEO for follow up where unauthorized use has not ceased.
Conducts periodic audits of selected certificant applications.
Leads ANAB accreditation, including submitting annual accreditation application, ensuring the CFRE certification program’s compliance with policies and procedures related to accreditation, maintaining records required for accreditation, etc. Leads efforts to achieve status as an ANSI standards development organization.
Provides reports for leadership and others as requested and authorized.
Works collaboratively with other CFRE staff to ensure clarity for all communications and online information for CFRE stakeholders. Collaborates with CFRE staff on marketing and other efforts as required, including webinars on the CFRE certification process.
Other duties as assigned.
Experience and education
Master’s degree required, preferably in a discipline relevant to certification and/or accreditation.
Five years’ experience in an accredited certification program such as those recognized by the ANSI National Accreditation Board (ANAB) or the National Commission for Certifying Agencies (NCCA).
Experience with databases for certification; experience with Salesforce a plus.
Competencies: The successful candidate will have excellent verbal and written communication skills; the ability to be self-directed or work within a team setting as the situation requires; be proactive, efficient, effective, and detail-oriented; have excellent problem solving/analytic skills; take pride in being part of a small, collaborative, highly effective team; have working knowledge of Microsoft Office; and have the ability to work and collaborate remotely.
Other work requirements: The position may required limited overnight travel and the ability to lift up to 20 pounds at a time depending on CFRE International’s conference exhibition schedule, which is on hold until after the pandemic.
Telecommuting is allowed.
Additional Salary Information: CFRE International offers an outstanding compensation and benefits package, including market-competitive compensation; 401(k) with employer contribution; employer-paid health insurance; 22 PTO days to start; and 11 paid holidays, among other benefits.
About CFRE International
CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector. Founded in 2001 and located in Alexandria, Virginia, CFRE International administers the internationally accredited, globally-recognized CFRE (Certified Fund Raising Executive) credential, which is held by more than 7,200 professionals worldwide. For more information about CFRE International, please visit www.cfre.org.