Administrative, Clerical, Support, Customer Service and Support, Research and Information
Required Education:
4 Year Degree
The American Public Power Association is looking for an enthusiastic, organized and customer service-oriented person to assist in executing program and administrative functions for APPA’s Energy and Engineering programs including the Reliable Public Power Program (RP3), the eReliability Tracker Program, and more.
This person should be passionate about any of the following areas: efficiency, energy, electric utilities, systems and software use and development, and science.
The ideal candidate for this position should have:
Excellent customer service skills.
Top notch organizational skills.
The desire to keep learning as a lot of new technologies would be learned.
Experience with energy, utilities, meetings, system walk-throughs are a plus.
Some of the position’s responsibilities include:
Serving as a first point of contact for APPA members and nonmembers and ensuring a satisfactory outcome to their questions and comments.
Assisting with research on technical, regulatory, engineering, environmental, energy and related issues as needed.
Developing a thorough knowledge and understanding of APPA, its membership, the engineering services department activities and projects, and the role of APPA as a service organization.
Undertaking assignments as directed by the Vice President, Engineering Services.
Planning and executing relevant program meetings including, scheduling, arranging food, hotel needs, communications on the meetings, and agendas.
Working with the operations and engineering services team on development and implementation of programs in the Engineering Services Department such as the Engineering and Operations (E&O) Technical Conference, and others.
Monitoring and assisting with relevant engineering program operations’ web pages and online content as needed.
Required education and experience:
Degree from a 4-year college or university; STEM degree desired.
One-year relevant experience.
In-depth knowledge of Microsoft Office applications including Microsoft Word, PowerPoint, Excel, and Access and in using HTML to maintain website pages.
Ability to follow instructions and work independently to carry out assigned duties.
Ability to organize and handle a variety of tasks.
Tact and courtesy in dealing with co-workers, the public, and members.
Proficient in the use of feature and bug tracking software, such as Git Hub.
Excellent verbal and written communication skills.
Initiative and excellent attention to detail.
Ability to learn and utilize variety of software platforms.
The American Public Power Association is an equal opportunity employer. Qualified candidates should reply with a cover letter and resume to humanresources@publicpower.org with Energy & Operations Services Assistant in the subject line.
NOTES:
Telecommuting is allowed.
About American Public Power Association
The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide. We represent public power before the federal government to protect the interests of the more than 49 million customers that public power utilities serve, and the 93,000 people they employ. Our association advocates and advises on electricity policy, technology, trends, training, and operations. Our members strengthen their communities by providing superior service, engaging citizens, and instilling pride in community-owned power.
