Administrative, Clerical, Support, Customer Service and Support, Meetings/Expositions/Events
2 Year Degree
The International Society for Stem Cell Research (ISSCR) seeks an Event Services Coordinator to fulfill data and customer service functions for scientific meetings, including management of the abstract submission and presentation processes and administrative support for sponsors and exhibitors. The position supports the global meetings department and reports to the Director of Global Events.
The International Society for Stem Cell Research (ISSCR) is the largest society in the world dedicated to the advancement of responsible stem cell research - a field that strives to advance scientific understanding, treatments, and cures that better human health. We foster junior scientists, give voice and visibility to scientific advancement, and encourage a positive global environment for future discovery and treatment. Our promise is to help the field of stem cell research reach its potential.
Essential Duties and Responsibilities:
Implement the online abstract submission system for the ISSCR annual meeting, including all customer service assistance for abstract submitters
Organize 3 poster sessions with more than 1,500 posters for the annual meeting including pre-meeting poster presenter correspondence, reporting and on-site coordination
Facilitate the travel awards program and the poster awards program for the annual meeting
Update and maintain the events management software and supporting documentation specific to exhibits and sponsorships
Enter data and facilitate reporting through abstract and meetings management software
Assist Meetings Program Manager with projects specific to the annual meeting speakers and abstract support as necessary
Update information on the ISSCR meetings websites
Assist with coordination of exhibit booth assignments
Provide customer service support to exhibitors and sponsors
Assist Manager of Exhibits and Sponsorship with oversight of exhibitor and sponsor communications and other projects as necessary
Assist with the facilitation of fulfillment deliverables for exhibitors and sponsors
Skills and qualifications required:
Minimum 5 years’ experience in an association/non-profit or similar working environment
Experience working in a customer service support position
Aptitude in MS Office Suite and Office 365, with strong competency in Excel
Proficiency in software platforms and databases including data entry and reporting functions
Ability to manage multiple tasks concurrently
Detail-oriented and ability to meet project timelines/deadlines
Ability to work effectively in team scenarios
Strong organizational skills
Excellent communication skills
Availability for annual international travel
Experience with iMIS, Aventri and CadmiumCD or other event management software platform products a plus
Experience with associations a plus
The ISSCR is an equal opportunity employer.
About International Society for Stem Cell Research
The International Society for Stem Cell Research (ISSCR) is the largest society in the world dedicated to the advancement of responsible stem cell research; it fosters young scientists, gives voice and visibility to new science, and educates the world about the potential of the research. For more than 15 years, the ISSCR has served as the global, nonprofit organization that enables the exchange of information among leading minds in stem cell and regenerative medicine, through its renowned annual meetings and international symposia, and online portals. The ISSCR represents more than 4,000 members, including scientists, clinicians, business leaders, ethicists, and educators, across 67 countries.