Growing North Michigan Avenue membership association seeks a highly motivated and creative Member Services Manager to manage and administer member programs, own the organization’s data and identify the need for new services/programs all in an effort to grow membership.
Become the guru for the AMS/membership database
Serve as the point of contact for member inquiries
Collect data on member inquiries and service requests
Conduct analysis to identify trends and recommend solutions for member engagement
Work collaboratively with departments to promote organization’s programs/services
Attend conferences to promote the organization
Staff liaison for Membership Committee
Some overnight travel is required.
Required Education, Experience and Skills:
3-5 years’ experience in membership, preferable healthcare field.
Experience using AMS systems
Must have strong project management skills, including the ability to draft and manage work plans
An understanding of non-profit member focused organizations and a high degree of awareness of the value, purpose, culture and mission of not-for-profit organizations
Excellent written and oral communication skills
About American Academy of Implant Dentistry
Founded in 1951, the Academy is the first professional organization in the world dedicated to implant dentistry. Its membership includes general dentists, oral and maxillofacial surgeons, periodontists, prosthodontists and others interested in the field of implant dentistry. As a membership organization, we currently represent over 5,500 dentists worldwide.
The Academy’s mission is simple: To advance the science and practice of implant dentistry through education, research support and to serve as the credentialing standard for implant dentistry for the benefit of mankind.
Through our educational offerings and credentialing program, we provide valuable expertise in the field of oral implantology—expertise that ultimately benefits the patients dentists serve.