JOB SUMMARY: Responsible for working directly with the appropriate E&E Committees in order to facilitate the development and construction of SOA/CIA, and JBEA examinations. Responsible for coordination of requests for and the implementation of special arrangements for candidates with disabilities. Administrative support for exams services with regard to examination shipping, and essay sort.
ESSENTIAL FUNCTIONS: 1. Manages the process of examination development and construction for all SOA exams LTAM, and FSA level (excluding Exams P, FM, IFM, PA, SRM, STAM, and GIINT) by working directly with the volunteer E&E Committees and by coordinating the responsibilities of SOA examination services staff in concert with the Manager of Examination Administration. This process requires high level project management skills as well as the ability to multitask between the various stages of examination development. Typical responsibilities include, but are not limited to: a. Working directly with Education and Examination committees on examination question development and test construction. Attendance at Central Review meetings twice a year. b. Maintaining test question item banks. Includes entry of new questions, associated test item data, and question solutions. c. Coordinating multiple revisions and reviews of examination proofs until final signoffs are received from examination general officers. This includes working with French translators to ensure consistency between French and English versions of examinations. d. Preparing examination covers in English and French for all exams ensuring all instructions are correct. e. Uploading electronic versions of the exams to the printer as well as any corrections that are necessary.
2. Manages SOA’s exam candidate special needs program by working with exam candidates who require special accommodations, their psychologists, and the SOA’s consultants for psychological evaluation in order to determine appropriate accommodations on SOA examinations. Typical responsibilities include but are not limited to: a. Obtaining written requests and supporting documentation from candidates with special needs. b. Summarizing the candidate’s request and supporting documentation for review by the SOA’s consultant for psychological evaluation. c. Corresponding with candidates and examination supervisors to confirm arrangements upon receiving a final recommendation for special needs accommodations. d. Arranging custom test center sites based on recommended accommodations. Order special materials as needed (e.g., Braille exam booklets).
3. Provides administrative support on critical exams services projects. Typical responsibilities include but not be limited to: a. Preparing mailing labels, forms, charts, and organizational materials for the essay sort process. Participates in the sorting of essay answers and shipping of essay answers to graders. b. Shipping of examination materials to exam center sites. Ability to lift 50 pounds.
4. Provides support to Manager on Computer Based Testing administrations for Exam P, FM, IFM, PA, SRM, STAM, and GINT. Typical responsibilities include but are not limited to: a. Coordinating the download efforts between IT and Prometric. b. Sending confirmation letters to candidates using magnet mail.
EDUCATION AND EXPERIENCE REQUIRED (an equivalent amount of training, education and experience will be considered) • Bachelor’s degree preferred or equivalent experience • A minimum of 2 years experience in professional nonprofit association or other administrative environment with high-stakes certification process. • Expert knowledge of Word, Excel, Outlook, Access. • Requires excellent verbal and written communication skills, editing skills, ability to handle multiple projects simultaneously, willingness to accept new and varying assignment and solve problems.
KNOWLEDGE, SKILLS AND ABILITIES including competencies that may be representative but not all inclusive of those commonly associated with this position. • Ability to exhibit professionalism in representing the organization both internally and externally • Demonstrated sensitivity to needs of volunteers and candidates and to collaborative relationships with others staff members • Ability to work effectively both independently and with others • Ability to work with sensitive and highly confidential information • Ability to communicate effectively with people and other departments
WORK ENVIRONMENT (environmental and atmospheric conditions commonly associated with the performance of the functions of this job) • Office environment • Some overnight travel
SUPERVISORY RESPONSIBILITIES AND COORDINATION • Coordinating and communicating with the psychologists regarding the special needs candidates. • Coordinating the Exam Construction for all the exams except for P, FM, IFM, STAM, SRM, PA, and GINT.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
It is the policy of the SOA to provide equal opportunity in employment to all employees and applicants for employment without regard to race, color, national origin, ancestry, religion, marital status, pregnancy status, age, gender, sexual orientation, gender identity, physical or mental disability, military or veteran status, genetic information, order of protection status, or any other status protected by applicable federal, state or local law.
About Society of Actuaries
Join our growing professional membership and credentialing association and put your talents to work. We have over 27,000 members in the actuarial profession throughout the world who work in the areas of consulting, insurance, finance, healthcare and business. Our staff of 150 strives to provide the highest level of service to our members in everything we do from education, to credentialing exams to research and communication. We are located in Schaumburg, across from The Streets of Woodfield, conveniently adjacent to I-90, 355 and 290. Our office is accessible on public transportation from Chicago, via the blue line and Pace Bus. Our benefits include BCBS Health Insurance, Dental, Vision, a generous retirement contribution, work-out facility in the building, health club reimbursement, opportunities for professional development including tuition reimbursement and internal and external training opportunities.